Field Service Engineer

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Website ZwickRoell LP

ZwickRoell - Better Materials, Better Products

About the job
Several positions available: Montgomery, AL, Birmingham, AL, Chicago, IL , Scranton, PA, Indianapolis, IN, and California

Primary Objective: Ensure a high level of customer satisfaction by providing superior service and support for the installation, calibration, training in the usage of, and repair of ZwickRoell machines. Utilizing your technical scientific experience to develop and implement the design and performance of ZwickRoell machines and Testing protocols at specific client locations.

– Service and Repair ZwickRoell machines
– Calibrate equipment to relevant standards and procedures
– Use most current test methods
– Evaluate the result of test for reasonableness
– Installation of new ZwickRoell machines
– Customer training of operation and software of ZwickRoell machines
– Modify specifications or design new test methods as required
– Prepare written reports of calibration results according to ISO/IEC 17025, Section 5.10
– Support customer and other personnel with technical advice when required
– Troubleshoot electronic & electromechanical devices from schematic and mechanical drawings
-Maintain all ZwickRoell tools and parts in good operating condition
– Maintain vehicle to OEM standards with prior approval and all major repairs
– Cooperate with Service scheduler to achieve the most timely and cost effective means of performing duties
– Maintain a satisfied customer base
– Timely submission of all reports weekly
– Participate in developing accreditation programs /training
– Support the quality program
– Other duties as assigned
Position requires large amount of travel (up to 80%)


– Bachelor’s degree in an advanced technical or scientific discipline, or equivalent work experience.
– Must be able to troubleshoot electrical and electromechanical devices from schematic and mechanical drawings.
– Must be able to meet requirements for accreditation as defined by A2LA and ISO 17025.
– Strong oral and written communications skills
– Strong computer and software skills
– Prior experience with universal destructive testing machines is highly desirable.
– Must possess a valid driver’s license and be able to obtain automobile/liability coverage

Take this opportunity to join a professional and successful team where you can make a significant impact immediately. Enjoy a competitive compensation package with generous benefits that include health, dental, vision, life, LTD insurance, and 401k (with match), no vesting.

ZwickRoell, LP is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, (including pregnancy, gender identity and sexual orientation), race, color, religion, national origin, disability, genetic information, protected veteran status, age, or any other characteristic protected by law.

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